1 hour ticket response
We are committed to delivering a prompt and accurate response to every ticket posted by a client. Our skilled client support staff members will examine your problem and will think of the best option. We offer a 1–hour response time guarantee for all tickets. In reality, the average helpdesk ticket response time has proved to be twenty minutes.
A Premium–Quality Support Service
We have a team of web hosting support techs who are prepared to answer all your inquiries anytime you require support. Almost all our client care team representatives have many years of experience in the Linux cloud website hosting sector, which implies that you can always depend on fast and elaborate answers to your inquiries.
An Easy–to–Navigate Help Center
Incorporated into the Web Site Control Panel is an easy–to–navigate Help section, which offers a variety of sources of information. You can browse through a constantly updated knowledge base offering web hosting account management articles and web site administration articles, check out the educational video tutorials or have a glance at our F.A.Q. database.