Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support in good time is our high priority, so that we backup each Linux cloud website hosting plan with a one hour ticket response warranty. The moment you fill in a ticket or drop a message, our client support team will try their best to offer the most adequate solution to your case and to give you guidance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any query you’ve got to do with our offerings. We now have consultants on duty on a regular basis to offer you guidance any time necessary. You’re able to use the ticketing system or post an email whenever you want, or you can pick–up the telephone or use the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while working within the Control Panel, you are able to always press the Help key and pick your concern in the variety of posts that will appear. We have as well turned almost all of the articles into educational videos. The list of instructional videos will load if you click on the Videos key available on the top right.