A live chat is a real-time method of communication between a web hosting supplier's support team and its clients. It is an efficient way to get some information about the web hosting services or have some problem resolved as you're talking with a live representative. The advantages of using a live chat service instead of calling or opening a trouble ticket are the reduced possibility of errors at the time you exchange data like usernames or domain names, the quicker response time as the communication is real-time and the fact that you do not have to stay on the chat constantly - you are able to do something else while the representative investigates the issue in question. Also, you are able to become a part of a live chat room from any kind of computer that's connected to the web, avoiding the phone costs that you will have to pay in case you're calling to a different country.

Live Chat Support in Cloud Website Hosting

We provide a live chat support service for all of the Linux cloud website hosting that we offer and we are able to help you with almost everything live. If you do not have an account with us yet, we will give you more information about the packages to help you to pick the most suitable plan. If you are an active client, we will be able to help you with any billing or general issue in addition to with lots of common tech troubles, for example an e-mail address setup in a desktop email client. If you can't phone us for some reason or you are in a country where we don't have a local telephone number, our live chat is the best way to contact us. Certainly, some situations need extra time to investigate and test, therefore you'll need to open a ticket to our technicians, still, we're able to save your time and assist you with a number of problems on the chat.