Many persons who start using their very first hosting account, or switch companies, frequently have inquiries with regards to how given tasks are performed or run into obstacles when setting up different things like e-mails, website settings, and so on. For this reason, a lot of web hosting companies have compiled documentation with standard questions and problems so as to help their customers obtain info quickly and seamlessly. Consequently, the technical support team representatives can devote more time to real issues that particular clients may be facing, since the solution for the minor things will already be available online and customers can easily handle them without contacting the client service team. Having elaborate documentation is extremely important, especially for new clients without any previous experience, because the hosting service involves a vast number of functions and lots of individuals can get puzzled about what to do. A good information repository can both help you accomplish the procedures that you want and get to know how the web hosting service works in general.

Extensive Online Documentation in Cloud Website Hosting

If you have ordered your very first cloud website hosting account through our company or have transferred your website over to us, you’ll become familiar with our services and our created-developed Hepsia hosting Control Panel in a jiffy as we have compiled an elaborate knowledge base where you can find all the info that you may ever need – both general info in regards to the web hosting service as a whole and more concrete info about the different features that you can use and the challenges that you might bump into. The articles themselves are available in two locations. The complete article collection is accessible via the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every Control Panel section as well. You can discover how to accomplish more or less everything, from enabling an .htaccess configuration file to administering a mailing list, and all the articles feature detailed guides, so you’ll never get baffled due to an unclear text. Naturally, in case you run into a more specific obstacle and you are unable to find a solution in our knowledge base, you can contact our client care team 24/7.